I got a call today from a distraught bride. Not my client. Could have been. But, sadly they weren’t. This is the third time I’ve gotten a call like this, but unlike the others this bride had what I can only deem a true disaster on her hands and she was devastated by it. To make a long story short, this bride had what I would call a significant budget wedding, beautifully thought out with details that she had worked on for over a year. It was at a gorgeous venue and she was thrilled. The day was perfect except for one thing.

Uncle Bob shot her wedding.

Let me explain for any of those who may read this and don’t know who Uncle Bob is. He’s really not a “real” person. In fact, he’s not always a he. Uncle Bob is the name given long ago in professional circles to the relative or friend who well intentioned couples get to shoot their wedding. Sometimes it’s someone they know, sometimes it’s someone that a relative or friend vouches for as someone who takes “great pictures”. But, the bottom line is that in more cases than not, it’s a cost cutting move that has the potential for broken hearts when one of the most important days in a couple’s life is left in the hands of an unskilled amateur with less than adequate equipment and experience.

From all I can tell of the situation with today’s caller, that is exactly what happened. The photographs are awful, there’s very few of them, none of the details were captured, some family members are missing from the lot, and the portraits are nothing more than them standing there in nice clothes. She pleaded for me to help her out. She was even willing to recreate some of the details. rent another tux for the groom, and try to salvage her photography as best she could. She asked if I could take Uncle Bob’s photographs and make them look like mine.

I truly felt sorry for her, but frankly, there’s really not enough money that makes me want to come behind a mess that someone else created and clean it up. It’s just not fun. The day is done and you just can’t make it right.

I did offer to help by suggesting that she contact her guests and ask for all of their photos to see what she could find. I gave her the name of an album designer that may be able to work some magic and put something together that will be better than what she has. So, I emailed her a link to their contact information and that is when it became apparent that this all could have been avoided. Her email address was in my database and sure enough in June of 2010 I had received an email from her asking for my price list. I send it to her and never heard back.

I sometimes wonder what happens to those folks. Now, I know.